Privacy Policy
Effective Date: June 10, 2024
1. Introduction
Welcome to Tradespoto. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share information about you when you use our e-commerce platform, which includes both B2B and B2C services. By using Tradespoto, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
- Personal Information: When you register on our platform, we collect personal information such as your name, email address, phone number, address, and payment details.
- KYC Verification: We collect additional information for Know Your Customer (KYC) verification purposes, which may include identification documents, proof of address, and other necessary details.
- Account Information: Information related to your account, including user level (retail, wholesale, distributor) and chosen product categories.
- Transaction Information: Details about transactions you conduct through our platform, including purchase history, order details, and payment information.
- Usage Information: Information about how you use our platform, including your IP address, browser type, access times, and pages viewed.
3. How We Use Your Information
- To Provide and Improve Our Services: We use your information to operate, maintain, and enhance our platform, including processing transactions and managing user accounts.
- KYC Verification: To verify your identity and comply with legal and regulatory requirements.
- Communication: To send you updates, promotional materials, and other information that may be of interest to you. You can opt out of receiving promotional emails at any time.
- Customer Support: To respond to your inquiries and provide support.
- Security and Fraud Prevention: To protect our platform and users from fraudulent activities and ensure compliance with our terms and policies.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Choices
- Account Information: You can update or delete your account information at any time by logging into your account settings. Note that we may retain certain information as required by law or for legitimate business purposes.
- Cookies: You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our platform.
7. Children's Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our platform. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Tradespoto
teamtradespoto@gmail.com
Vijay Prasad Ram C Fashion, Maulanagar Bazaar, Atri, Gaya, Bihar - 823311
+919523083176
10. Governing Law
This Privacy Policy shall be governed and construed in accordance with the Indian laws, without regard to its conflict of law provisions.